ROME – In a country still reeling from a deep clerical sexual abuse crisis, Pope Francis on Saturday bitterly acknowledged that such abuse “generates atrocious suffering and wounds,” vowing that the path of reform includes learning from survivors.

The realities of abuse, the pontiff said, can even “undermine the path of faith.”

“There is a need for a great deal of mercy, to keep us from hardening our hearts before the suffering of victims, so that we can help them feel our closeness and offer all the help we can,” the pope said.

“We must learn from them … to be a Church at the service of all without belittling anyone,” Francis said. “Indeed, one of the roots of violence stems from the abuse of power when we use the positions we have to crush or manipulate others.”